How does the Iowa Dental Board handle the confidentiality of filed complaints during an investigation?

In Iowa, the confidentiality of filed complaints during an investigation is taken seriously to protect the parties involved. The correct answer emphasizes that complaints are kept fully confidential. This confidentiality ensures that the integrity of the investigation is maintained, allowing the Iowa Dental Board to conduct a thorough review without the potential for public bias or influence affecting the process. Keeping complaints confidential during the investigation phase protects the reputation of the individual or entity being investigated, fostering an environment where issues can be addressed fairly and without undue public scrutiny.

Once the investigation is complete or if it leads to formal disciplinary actions, the details may become a matter of public record. However, during the investigative phase, confidentiality serves to safeguard both the complainant and the respondent's rights.